Nick Popa

Telecommunications Sales Engineer
Professional Resume
 

MCI Communications   2002-2005
Sr. Sales Engineer

MCI was a world leader in Long Distance Voice and Data Services possessing largest fiber worldwide network and world’s largest Internet Provider.  My transition to MCI was a result of WorldCom/Intermedia merger supporting the IP, MPLS, Ethernet, ISP, Frame Relay, ATM, DWDM, SONET, DS3, DS1, Voice T1, Voice ISDN PRI, VoIP and SIP Gateway products.  The name changed to MCI post-merger.

  • Rescued a key account in cell technology by resolving outages of “their” sold services that utilized MCI to Asian cell providers, disabling roaming for their users. Using Visio diagrams, proposed solutions were presented to ours and their customer.  Customer implemented redesigned redundancy concepts, minimized dual outages.

  • Created cohesion between sales and technical staff. Sales Teams complaining about losing business due to late and incorrect quotes for MCI/Verizon Ethernet Services and unclear Sales Engineering policy resulted in no help.  After hours, I developed a pricing guide and trained Sales Teams, decreasing quote turn around.
  • Became subject matter expert for WAN Ethernet, Frame Relay, ATM Products and International Services.
  • Created and led several technical sales, product and technology training sessions to Account Teams

     

Website Builder