Nick Popa

Telecommunications Sales Engineer
Professional Resume

CompuServe Network Services   1978 - 1988

Network Technical Specialist

Besides the CompuServe Home Access Services most people are familiar with, CompuServe also offered Packet Switched Public Data Network Services with dial-in asynchronous access and direct X.25 connections.Starting with CompuServe while it was very young, my career advanced over time. 

Following is a list of positions I held.

  • Lab Technician – Columbus, OH 1978-1981. 
    • Became very proficient at building and repairing our custom designed PC boards for our D.E.C. PDP11/35 and LSI 11/23 based Communication Nodes.
  • Field Service Technician – Los Angeles, CA.  1982 - 1983.  
    • Successfully installed company’s first X.25 PAD CPE customer without any idea what it was at the time.
    • Grew the area from 17 POPs to over 150 POPs.
    • President’s Award 1982 – Only non-sales person ever selected.  Honored for assisting Sales team at Mining Congress Trade Show 
  • Western Area Manager Field Service – Los Angeles, CA:  1983 - 1985
    • Rented properties in Irvine, and Santa Clara, creating and designing our first two major network hubs in the Western US.
    • Recruited new techs from local schools such as ITT Tech and DeVry increasing group from one to seven.
    • Spotlight 1983, 1984 Winner for outstanding achievements
  • Network Technical Specialist – Los Angeles, CA & San Francisco, CA.  1985 - 1988
    • Played significant role in establishing the relationships and processes for supporting VISA and AMEX, our first and largest Point of Sale customers.
    • Established X.25 services for many large, high profile customers such as Apple Computers, Hewlett-Packard, Tandem Computers
    • Spotlight 1985 Winner for outstanding achievements.
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